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consumeraffairs@llca.gov.gd
New NIS Building, St. George's, Grenada
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Associated with the Consumer Affairs Office
Consumer Advisory Body
Functions
facilitate the development of consumer affairs policies
facilitate the development of consumer affairs legislation
provide guidance on matters related to analysis and applicable international standards
perform such other functions as are relevant to the effective implementation of this Act
Composition
no less than seven and no more than eleven members appointed by the Minister
the Director of Consumer Affairs
the Director of Trade or his or her nominee
the Attorney General or his or her nominee
a representative of an organisation purporting to provide services for the protection of consumers
a representative of the Grenada Chamber of Industry and Commerce
the Director of the Grenada Bureau of Standards or his or her nominee
a representative of Trade Union Council
Consumer Affairs Tribunal
Functions
hear and determine matters referred to it
resolve disputes between consumers and suppliers in relation to goods or services
dismiss complaints where appropriate
The Tribunal may:
issue a summons and enforce the attendance of any party or witness and examine the party or witness on oath
order the discovery and production of any document or other object producible as evidence
call and examine witnesses
requisition the report of the analysis or test from the appropriate laboratory or from any other relevant source
require that any document or article submitted to the Office be verified by affidavit
make orders
Composition
no less than three and no more than seven members appointed by the Governor General
persons who are suitably qualified, knowledgeable and experienced in the matters of:
consumer affairs
law
economics
business
accounting
information technology
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