Boards and Bureaus Associated with the Consumer Affairs Office
Consumer Advisory Body
Functions
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facilitate the development of consumer affairs policies
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facilitate the development of consumer affairs legislation
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provide guidance on matters related to analysis and applicable international standards
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perform such other functions as are relevant to the effective implementation of this Act
Composition
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no less than seven and no more than eleven members appointed by the Minister
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the Director of Consumer Affairs
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the Director of Trade or his or her nominee
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the Attorney General or his or her nominee
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a representative of an organisation purporting to provide services for the protection of consumers
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a representative of the Grenada Chamber of Industry and Commerce
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the Director of the Grenada Bureau of Standards or his or her nominee
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a representative of Trade Union Council
Consumer Affairs Tribunal
Functions
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hear and determine matters referred to it
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resolve disputes between consumers and suppliers in relation to goods or services
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dismiss complaints where appropriate
The Tribunal may:
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issue a summons and enforce the attendance of any party or witness and examine the party or witness on oath
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order the discovery and production of any document or other object producible as evidence
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call and examine witnesses
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requisition the report of the analysis or test from the appropriate laboratory or from any other relevant source
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require that any document or article submitted to the Office be verified by affidavit
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make orders
Composition
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no less than three and no more than seven members appointed by the Governor General
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persons who are suitably qualified, knowledgeable and experienced in the matters of:
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consumer affairs
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law
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economics
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business
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accounting
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information technology